Job Vacancy for Customer Service Representative at Abendsoft in Lahore, Punjab
Abendsoft is currently hiring for the role of Customer Service Representative located in Lahore. This position is Full-time.
We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.
As a company in the (according to the company) sector, Abendsoft invites interested applicants to submit their applications.
Job Information
| Company: | Abendsoft |
| Position: | Customer Service Representative |
| City: | Lahore, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 20.000 - PKR 80.000/Month |
| Employment Type: | Full-time |
Job Description
Abendsoft seeks a qualified Customer Service Representative with strong written and verbal English to manage email and ticket inquiries efficiently. You will resolve Shopify-related questions, maintain low inbox volumes, and respond within 12 working hours.
- Responsibilities: handle tickets professionally, apply critical thinking to retain customers, identify and report complaint patterns, and meet daily email targets while preserving quality.
- Tools: proficiency with Shopify, Excel, and ChatGPT is required.
- Requirements: prior email-based support experience in a fast-paced environment and availability to work on-site in Lahore (Johar Town).
- Schedule: Monday–Friday plus one weekend day, 12:00 PM–9:00 PM. Full-time position.
Other Job Benefits
- Valuable work experience
- Recognition and performance awards
- Work-life balance
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Skill development
- Professional training
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Punjab |
| City | Lahore |
| Google Map | Google Map |
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