Job Vacancy for Quality Assurance – Customer Services – Assistant Manager at SIAR Digital in Karachi, Sindh

SIAR Digital is currently accepting applications for the role of Quality Assurance - Customer Services - Assistant Manager in Karachi. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

SIAR Digital, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:	SIAR Digital
Position:	Quality Assurance - Customer Services - Assistant Manager
City:	Karachi, Sindh
Province:	Sindh
Education:	Confidential
Salary:	PKR 70.000 - PKR 75.000/Month
Employment Type:	Full-time

Job Description

SIAR Digital is seeking a motivated and detail-oriented Quality Assurance Customer Service Assistant Manager to join our dynamic team. The successful candidate will be responsible for evaluating customer interactions to ensure compliance with quality standards, providing constructive feedback and coaching to agents, and identifying opportunities for process enhancements.

Key responsibilities include preparing evaluation reports for management, developing training materials to boost service quality, supporting customer experience initiatives, resolving complex customer issues, and staying updated on product knowledge.

Applicants should possess a high school diploma or equivalent (Bachelor’s degree preferred) and have 2-3 years of experience in Quality Assurance.

This position is based in DHA Phase 1, Karachi, Pakistan. It is a full-time, onsite role with a salary range of Rs70,00.00 – Rs75,00.00 per month.

Other Job Benefits

• Collaborative work environment
• Professional training
• Opportunities for promotion
• Access to the latest technology
• Skill development
• Recognition and performance awards
• Professional networking opportunities
• Valuable work experience
• Opportunities to contribute to business growth
• Work-life balance

Requirements

• Physically and Mentally Healthy
• Minimum Age of 18 Years
• Minimum Education of High School Diploma
• Able to Work Under Pressure
• Experience in the Related Field (Preferred)
• Able to Work in a Team
• Good Communication Skills
• No Criminal Record
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Sindh
City	Karachi
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