Job Vacancy for Customer Support Representative at StepMov in Karachi Shahra-E-Faisal, Sindh

StepMov is inviting applications for the role of Customer Support Representative in Karachi Shahra-E-Faisal. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

StepMov operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:	StepMov
Position:	Customer Support Representative
City:	Karachi Shahra-E-Faisal, Sindh
Province:	Sindh
Education:	Confidential
Salary:	PKR 50.000 - PKR 200.000/Month
Employment Type:	Full-time

Job Description

We are seeking a dedicated Customer Support Representative to serve as the primary point of contact for our valued customers. In this role, you will assist customers with order updates, tracking information, returns, and various inquiries, while leveraging your expertise in Shopify to manage orders effectively.

Key Responsibilities:

• Promptly respond to customer inquiries via email, chat, or phone.
• Efficiently manage orders using Shopify.
• Address issues including cancellations and returns.
• Coordinate with logistics to ensure timely deliveries.
• Deliver empathetic and clear customer support.
• Maintain accurate records of customer interactions.

Requirements:

• Minimum of 1 year of experience in customer support.
• Proficient with Shopify is required.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Ability to multitask in a fast-paced environment.

Other Job Benefits

• Recognition and performance awards
• Skill development
• Work-life balance
• Professional networking opportunities
• Access to the latest technology
• Collaborative work environment
• Professional training
• Opportunities for promotion
• Valuable work experience
• Opportunities to contribute to business growth

Requirements

• Physically and Mentally Healthy
• Minimum Age of 18 Years
• Minimum Education of High School Diploma
• Able to Work Under Pressure
• Experience in the Related Field (Preferred)
• Able to Work in a Team
• Good Communication Skills
• No Criminal Record
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Sindh
City	Karachi Shahra-E-Faisal
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