Pakistan Jobs

Job Vacancy for chat support agent at SHJ International in Lahore, Punjab

SHJ International company logo
Published 2 months ago

SHJ International is thrilled to announce job openings for the position of chat support agent in the Lahore area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At SHJ International, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with SHJ International.

Job Information

Company:SHJ International
Position:chat support agent
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 40.000 - PKR 45.000/Month
Employment Type:Full-time

Job Description

Join SHJ International as a Chat Support Agent! Engage with customers via live chat to address inquiries, provide information, and resolve issues with a positive and professional attitude.

Key Responsibilities:

  • Diagnose and troubleshoot customer issues related to products and services.
  • Provide timely solutions and escalate issues when necessary.
  • Update customer information and track support tickets.
  • Meet performance metrics, including response time and customer satisfaction.

Qualifications:

  • Excellent communication skills.
  • Minimum typing speed of 45 WPM with 90% accuracy.
  • 6 months to 1 year of customer service experience preferred.
  • Bachelor’s degree in a related field is a plus.

Job Type: Full-Time | Salary: Rs40,00 – Rs45,00 per month.

Location: Lahore (Preferred)

Other Job Benefits

  • Balance between work and personal time
  • Performance-based bonuses
  • Opportunities for promotion within the company

Requirements

  • Good physical and mental health
  • Minimum age of 18 years
  • Discipline and punctuality
  • Honesty and high responsibility
  • Good personality
  • High motivation to work and learn
  • Additional requirements can be viewed in the job application form

Company Address

Province Punjab
City Lahore
Full Address Office no 915, 9th Floor, SHJ International, Firdous, Al Hafeez Executive, near Firdous Market Road, Market, Lahore, 54100, Pakistan
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Company Information

SHJ International

SHJ International is a prominent company based in Pakistan, specializing in diverse sectors such as import/export, textiles, and manufacturing. With a commitment to quality and innovation, SHJ International has established itself as a trusted partner in delivering exceptional products and services. The company prioritizes customer satisfaction and sustainability, contributing to the local economy while expanding its global reach. Through strategic partnerships and a skilled workforce, SHJ International continues to thrive, positioning itself as a key player in both domestic and international markets.