Pakistan Jobs

Job Vacancy for E-commerce Customer Support Representative at Alpha-cx in Gulberg Colony, Punjab

Alpha-cx company logo
Published 21 hours ago

Alpha-cx is excited to announce openings for the position of E-commerce Customer Support Representative in Gulberg Colony. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At Alpha-cx, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Alpha-cx.

Job Information

Company:Alpha-cx
Position:E-commerce Customer Support Representative
City:Gulberg Colony, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 80.000 - PKR 100.000/Month
Employment Type:Full-time

Job Description

We are seeking a professional E-commerce Customer Support Representative to deliver courteous, efficient assistance via email, live chat, and phone. You will handle order inquiries, track shipments, process returns and refunds, and maintain accurate customer records in our CRM.

  • Requirements: strong written and verbal communication, excellent problem-solving, keen attention to detail, and basic computer proficiency.
  • Preferred: experience with online retail platforms and multilingual abilities.

This fast-paced role requires teamwork, adaptability, and a steadfast commitment to service excellence.

Other Job Benefits

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Gulberg Colony
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Company Information

Alpha-cx

Alpha-cx is a prominent technology company based in Pakistan, specializing in innovative software development and digital transformation solutions. With a commitment to delivering cutting-edge services, Alpha-cx empowers businesses to enhance their operations through tailored IT strategies. The company boasts a team of skilled professionals dedicated to providing exceptional customer support and fostering long-term partnerships. Alpha-cx aims to drive growth and efficiency, making technology accessible and beneficial for companies across various industries in Pakistan.