Pakistan Jobs

Job Vacancy for Call Center Team Lead at The Resource Management BPO in Lahore, Punjab

The Resource Management BPO company logo
Published 3 months ago

The Resource Management BPO is inviting applications for the role of Call Center Team Lead in Lahore. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

The Resource Management BPO operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:The Resource Management BPO
Position:Call Center Team Lead
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 70.000 - PKR 90.000/Month
Employment Type:Full-time

Job Description

We are looking for a highly motivated and dedicated Call Center Team Lead to join our vibrant team. In this key role, you will be responsible for overseeing daily operations within the call center, ensuring the delivery of efficient services and maintaining exceptional customer satisfaction.

Your primary duties will include managing a team of call center agents, providing effective training and support, establishing performance metrics, and analyzing call data to enhance operational efficiency.

The ideal candidate will demonstrate strong leadership abilities, exceptional communication skills, and a commitment to providing outstanding service. A background in customer support with prior experience in a team lead position is preferred.

Other Job Benefits

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
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Company Information

The Resource Management BPO

The Resource Management BPO is a leading business process outsourcing company based in Pakistan, specializing in delivering high-quality outsourcing solutions to various industries. With a focus on enhancing operational efficiency, the company offers services such as customer support, data management, and back-office operations. Committed to excellence, The Resource Management BPO combines skilled professionals with cutting-edge technology to meet the unique needs of its clients, ensuring both cost-effectiveness and seamless support.