Pakistan Jobs

Job Vacancy for Helpdesk Support Specialist at ICE Consulting in Lahore, Punjab

ICE Consulting company logo
Published 4 months ago

ICE Consulting is currently seeking applicants for the position of Helpdesk Support Specialist in Lahore. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

ICE Consulting, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:ICE Consulting
Position:Helpdesk Support Specialist
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 35.000 - PKR 140.000/Month
Employment Type:Full-time

Job Description

Who We Are: ICE Consulting has been a premier Managed IT Services provider since 1997, dedicated to delivering innovative IT solutions tailored for small to medium-sized enterprises.

Who You Are: We seek a customer-oriented Helpdesk Support Specialist who is enthusiastic about technology and adept at problem-solving, with experience supporting over 700 clients.

About the Role: In this role, you will serve as the primary contact for IT-related inquiries, addressing issues through phone, email, and ticketing systems while ensuring a high level of user satisfaction.

Requirements: Candidates should have 1-3 years of experience in helpdesk positions, be proficient in troubleshooting Windows and Mac OS, possess outstanding communication skills, and be familiar with ticketing systems.

Other Job Benefits

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
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Company Information

ICE Consulting

ICE Consulting, based in Pakistan, is a leading consulting firm specializing in providing strategic business solutions and advisory services. With a team of experienced professionals, the company focuses on enhancing operational efficiencies, driving growth, and maximizing profitability for its clients. ICE Consulting offers a range of services, including management consulting, financial advisory, and market research, catering to various sectors across the region. Committed to excellence and innovation, ICE Consulting helps businesses navigate complex challenges and achieve sustainable success in a competitive landscape.