Job Vacancy for Helpdesk Support Specialist at ICE Consulting in Lahore, Punjab
ICE Consulting is currently seeking applicants for the position of Helpdesk Support Specialist in Lahore. This role is Full-time.
We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.
ICE Consulting, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.
Job Information
| Company: | ICE Consulting |
| Position: | Helpdesk Support Specialist |
| City: | Lahore, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 35.000 - PKR 140.000/Month |
| Employment Type: | Full-time |
Job Description
Who We Are: ICE Consulting has been a premier Managed IT Services provider since 1997, dedicated to delivering innovative IT solutions tailored for small to medium-sized enterprises.
Who You Are: We seek a customer-oriented Helpdesk Support Specialist who is enthusiastic about technology and adept at problem-solving, with experience supporting over 700 clients.
About the Role: In this role, you will serve as the primary contact for IT-related inquiries, addressing issues through phone, email, and ticketing systems while ensuring a high level of user satisfaction.
Requirements: Candidates should have 1-3 years of experience in helpdesk positions, be proficient in troubleshooting Windows and Mac OS, possess outstanding communication skills, and be familiar with ticketing systems.
Other Job Benefits
- Access to the latest technology
- Recognition and performance awards
- Professional training
- Collaborative work environment
- Professional networking opportunities
- Skill development
- Work-life balance
- Valuable work experience
- Opportunities for promotion
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Punjab |
| City | Lahore |
| Google Map | Google Map |
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