Pakistan Jobs

Job Vacancy for Chat Support Agents at Firm Tech Services in Gulberg Colony, Punjab

Firm Tech Services company icon
Published 5 months ago

Firm Tech Services is inviting applications for the role of Chat Support Agents in Gulberg Colony. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Firm Tech Services operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Firm Tech Services
Position:Chat Support Agents
City:Gulberg Colony, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 35.000 - PKR 45.000/Month
Employment Type:Full-time

Job Description

Firm Tech Services is looking for enthusiastic and dedicated Chat Support Officers to join our team at our Gulberg Lahore office. We have openings for morning, evening, and night shifts.

Key Responsibilities:

  • Provide prompt and accurate responses to customer inquiries.
  • Assess customer needs and guide them in utilizing specific features.
  • Monitor and address customer complaints on social media, coordinating with appropriate departments.
  • Gather customer feedback to contribute to our Product, Sales, and Marketing teams.

Required Qualifications:

  • Bachelor’s degree or equivalent experience.
  • Prior experience in Chat Support or a related field is advantageous.
  • Exceptional writing and verbal communication skills.

Job Type: Full-time

Salary: Rs35,00.00 – Rs45,00.00 per month

Location: In-person at our Gulberg Lahore office

Other Job Benefits

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Gulberg Colony
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Company Information

Firm Tech Services