Pakistan Jobs

Job Vacancy for Call Center Assistant Manager at KFC Pakistan in Lahore, Punjab

KFC Pakistan company icon
Published 5 months ago

KFC Pakistan is currently hiring for the role of Call Center Assistant Manager located in Lahore. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, KFC Pakistan invites interested applicants to submit their applications.

Job Information

Company:KFC Pakistan
Position:Call Center Assistant Manager
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 100.000 per Month
Employment Type:Full-time

Job Description

KFC Pakistan is in search of a committed Call Center Assistant Manager to lead our dynamic team of over 100 agents and supervisors. The successful candidate will be responsible for establishing service quality standards, monitoring key performance indicators (KPIs), and ensuring exceptional customer satisfaction.

Your key responsibilities will include analyzing call center metrics, managing labor costs effectively, and resolving escalated customer concerns. Additionally, you will be required to coordinate with third-party call centers to enhance our service delivery.

Qualifications: A minimum of a bachelor’s degree and at least 2 years of experience in a call center environment are required. This is a full-time position with a competitive starting salary of Rs100,00.

Other Job Benefits

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
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Company Information

KFC Pakistan