Pakistan Jobs

Job Vacancy for Customer Support & Systems Monitoring Specialist at Agregga SMC-Private Limited. in Karachi, Sindh

Agregga SMC-Private Limited. company icon
Published 6 months ago

Agregga SMC-Private Limited. is currently seeking applicants for the position of Customer Support & Systems Monitoring Specialist in Karachi. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Agregga SMC-Private Limited., operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Agregga SMC-Private Limited.
Position:Customer Support & Systems Monitoring Specialist
City:Karachi, Sindh
Province:Sindh
Education:Confidential
Employment Type:Full-time

Job Description

Agregga SMC-Private Limited is seeking a highly responsive and detail-oriented Customer Support & Systems Monitoring Executive. This pivotal role is essential for ensuring the seamless operation of our real-time payment transaction system, offering first-line customer support. Key responsibilities include continuous monitoring of system performance, providing prompt assistance via chat and email, and collaborating closely with our technical team to facilitate swift issue resolution.

Ideal candidates should be willing to work in shifts, possess prior experience in customer support or a Network Operations Center (NOC), and demonstrate strong problem-solving abilities. Excellent communication skills in English are a must. This position is full-time and requires in-person attendance.

Other Job Benefits

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Sindh
City Karachi
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Company Information

Agregga SMC-Private Limited.