Pakistan Jobs

Job Vacancy for QA Manager at Mars BPO in Karachi, Sindh

Mars BPO company logo
Published 7 months ago

Mars BPO is currently hiring for the role of QA Manager located in Karachi. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Mars BPO invites interested applicants to submit their applications.

Job Information

Company:Mars BPO
Position:QA Manager
City:Karachi, Sindh
Province:Sindh
Education:Confidential
Salary:PKR 50.000 per Month
Employment Type:Full-time

Job Description

About the Role:

We are in search of a results-oriented and quality-driven QA Manager to lead our Quality Assurance department within BPO operations. The ideal candidate will develop and implement quality assurance processes, evaluate agent performance, and foster continuous improvement initiatives. If you are dedicated to upholding high standards and enhancing customer interactions, we invite you to apply.

Key Responsibilities:

The QA Manager will establish quality assurance standards, monitor agent communications, provide constructive feedback and training, collaborate closely with operations teams, analyze performance metrics, and conduct audits to ensure compliance with established guidelines.

Salary Range:

Rs50,00 per month (commensurate with experience and performance)

Other Job Benefits

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Sindh
City Karachi
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Company Information

Mars BPO

Mars BPO is a prominent business process outsourcing company located in Pakistan, specializing in providing a wide range of services including customer support, data entry, and IT solutions. Established to meet the growing demand for outsourced services, Mars BPO employs a skilled workforce and utilizes advanced technology to deliver high-quality results. The company prides itself on its commitment to client satisfaction and operational excellence, making it a trusted partner for businesses seeking efficiency and innovation in their processes.