Pakistan Jobs

Job Vacancy for Quality Assurance Assistant at Smart Brains Technologies (Pvt) Ltd. in Rawalpindi Gpo, Punjab

Smart Brains Technologies (Pvt) Ltd. company logo
Published 2 weeks ago

Smart Brains Technologies (Pvt) Ltd. is excited to announce openings for the position of Quality Assurance Assistant in Rawalpindi Gpo. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At Smart Brains Technologies (Pvt) Ltd., we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Smart Brains Technologies (Pvt) Ltd..

Job Information

Company:Smart Brains Technologies (Pvt) Ltd.
Position:Quality Assurance Assistant
City:Rawalpindi Gpo, Punjab
Province:Punjab
Education:Confidential
Employment Type:Full-time

Job Description

Smart Brains Technologies (Pvt) Ltd., a prominent telecommunications company, is looking for a skilled Quality Assurance Assistant (Female) to enhance our dedicated team. If you have a passion for quality assurance, performance enhancement, and collaboration, we invite you to apply!

Key Responsibilities:

– Develop and implement QA processes

– Monitor inbound and outbound calls for compliance

– Provide constructive feedback and coaching to improve agent performance

– Analyze QA data and deliver actionable insights

– Collaborate with cross-functional teams to address quality issues

Requirements:

– Previous experience in call center QA or management

– Proficient in QA tools and software

– Familiarity with BPO operations and service standards

What We Offer:

– Complimentary meals at work

– Transportation allowance or pick & drop service

– Weekends off

– Competitive salary with performance bonuses

Other Job Benefits

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Rawalpindi Gpo
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Company Information

Smart Brains Technologies (Pvt) Ltd.

Smart Brains Technologies (Pvt) Ltd. is a leading technology company based in Pakistan, specializing in innovative software solutions and digital transformation services. Founded with the vision of empowering businesses through technology, Smart Brains delivers tailored solutions in areas such as mobile app development, web development, and IT consulting. With a focus on quality and customer satisfaction, Smart Brains Technologies aims to enhance operational efficiency and drive growth for various industries, making it a trusted partner in the tech landscape of Pakistan.