Pakistan Jobs

Job Vacancy for Call Center Agents Required at Fulcrum Pvt Ltd in Islamabad, Federal Board

Fulcrum Pvt Ltd company logo
Published 3 weeks ago

Company Fulcrum Pvt Ltd is offering job opportunities for the position of Call Center Agents Required in the Islamabad area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Fulcrum Pvt Ltd operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Fulcrum Pvt Ltd
Position:Call Center Agents Required
City:Islamabad, Federal Board
Province:Federal Board
Education:Confidential
Salary:PKR 37.000 - PKR 45.000/Month
Employment Type:Full-time

Job Description

We are seeking motivated agents for a financial services company in bulk quantity.

Location: Sector I 10/3, Islamabad

Qualifications: Intermediate/Graduation (Female candidates preferred).

Duty Time: Morning (9:00 AM – 6:00 PM)

Salary: Rs37,00.00 – Rs45,00.00 per month + Commission

Job Responsibilities:

  • Handle customer calls and resolve queries.
  • De-escalate situations with dissatisfied customers.
  • Inform clients about new products and services.
  • Guide customers in using services effectively.
  • Review accounts and provide updates on billing and shipping.
  • Collaborate to enhance customer service.
  • Assist in training new employees.

Skills Required: Effective communication, empathy, ability to handle pressure, and problem-solving skills.

Other Job Benefits

  • Access to training and seminars
  • Recognition for performance
  • Opportunity to work in a solid team

Requirements

  • Relevant certification or license (if applicable)
  • Good problem-solving skills
  • Multitasking ability
  • Minimum education of a diploma or equivalent

Company Address

Province Federal Board
City Islamabad
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Company Information

Fulcrum Pvt Ltd

Fulcrum Pvt Ltd is a leading technology company based in Pakistan, specializing in software development, IT consulting, and digital transformation services. With a commitment to innovation and excellence, Fulcrum empowers businesses by providing tailored solutions that enhance efficiency and drive growth. The company prides itself on its skilled team and customer-centric approach, ensuring that each solution meets the unique needs of its clients. Through cutting-edge technology and strategic insights, Fulcrum Pvt Ltd is transforming the landscape of the digital world in Pakistan and beyond.