Pakistan Jobs

Job Vacancy for Customer Service Representative at ALMA in Rawalpindi, Punjab

ALMA company logo
Published 1 week ago

ALMA is thrilled to announce job openings for the position of Customer Service Representative in the Rawalpindi area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At ALMA, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with ALMA.

Job Information

Company:ALMA
Position:Customer Service Representative
City:Rawalpindi, Punjab
Province:Punjab
Education:Confidential
Employment Type:Full-time

Job Description

ALMA is seeking a highly articulate and enthusiastic Customer Service Representative to join our team. The ideal candidate will possess exceptional English-speaking skills and the ability to communicate clearly and professionally with clients from diverse backgrounds.

Key Responsibilities:

  • Handle customer inquiries and complaints via phone, email, and chat.
  • Provide accurate information about products and services.
  • Maintain positive relationships with customers.
  • Document and escalate issues as needed.
  • Meet or exceed performance metrics.

Requirements:

  • Experience in customer service.
  • Strong verbal and written communication skills in English.
  • Ability to work in a fast-paced environment.

What We Offer:

  • Competitive salary package.
  • Collaborative work environment.

Other Job Benefits

  • Balance between work and personal time
  • Performance-based bonuses
  • Opportunities for promotion within the company

Requirements

  • Interpersonal communication skills
  • Ability to work under pressure
  • Understanding of the latest technology

Company Address

Province Punjab
City Rawalpindi
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Company Information

ALMA

ALMA is a leading technology company based in Pakistan, specializing in innovative solutions for various industries. With a commitment to excellence, ALMA delivers cutting-edge products and services that enhance productivity and efficiency. The company focuses on software development, IT consultancy, and digital transformation, catering to both local and international clients. ALMA prides itself on its talented workforce and customer-centric approach, making it a significant player in the tech landscape of Pakistan.