Pakistan Jobs

Job Vacancy for Customer Support Executive at ibex. in Islamabad, Islamabad Capital Territory

ibex. company logo
Published 20 hours ago

Company ibex. is offering job opportunities for the position of Customer Support Executive in the Islamabad area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

ibex. operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:ibex.
Position:Customer Support Executive
City:Islamabad, Islamabad Capital Territory
Province:Islamabad Capital Territory
Education:Confidential
Salary:PKR 15.000 - PKR 30.000/Month
Employment Type:Full-time

Job Description

Job Overview: As a Customer Support Executive at ibex., you will serve as a vital liaison between our customers and clients, addressing queries related to orders, service delivery, and billing.

Key Responsibilities:

  • Respond to customer inquiries via chats, emails, and calls.
  • Manage complaints and strive for resolutions.
  • Document customer interactions and follow up as necessary.

Qualifications: Bachelor’s degree required. Excellent communication skills in Urdu and English. Proficiency in MS Office, especially Excel.

Perks: Medical insurance, permanent employment, provident fund, and more!

Other Job Benefits

  • Access to training and seminars
  • Recognition for performance
  • Opportunity to work in a solid team

Requirements

  • Ability to work independently
  • High creativity and initiative
  • Attention to detail
  • Good presentation skills

Company Address

Province Islamabad Capital Territory
City Islamabad
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Company Information

ibex.

ibex. is a leading provider of customer experience and technology solutions in Pakistan. With a commitment to delivering exceptional service, ibex. specializes in business process outsourcing, helping companies enhance their customer interactions while optimizing operational efficiency. Leveraging innovative technology and skilled professionals, ibex. supports various industries, including telecommunications, e-commerce, and finance. Their focus on employee development and customer satisfaction has positioned them as a trusted partner for businesses looking to improve their service delivery and achieve growth in a competitive market.